Communications Specialist 3

Communications Specialist 3

Job Description:

Under broad supervision the Communications Specialist 3, will support and execute the department’s comprehensive communications, marketing and digital media strategy. Responsibilities will include supporting and executing the department’s internal and external communications programs and maintaining the department’s presence on the website, intranet, and social media channels.

The selected candidate will work under the supervision of the Director of Communications to plan, develop and implement a communication or outreach program and/or public relations plan for an assigned department, unit, or function. May assist in managing projects/campaigns and program plans for social or community outreach. Develops communication materials and presentations.

Job Responsibilities:

• Consults with agency business owners and content experts to develop an understanding of the DOAS mission, strategic plan, products, services, and ongoing projects. Makes recommendations for communications materials based on target audience, messages, timeline, etc.

• Assists in developing correspondence, promotional communication materials, presentations, speeches, training, webinars, etc.

• Develops communication and marketing plans to meet the needs of a specific audience and program. Designs and coordinates printing, ordering, and distribution of marketing materials to implement communication and marketing plans.

• Manages and oversees formatting, production, and distribution of electronic newsletters (including DOAS Dispatch) using MailChimp. Manages and oversees the formatting, production and distribution of electronic newsletters (including DOAS Dispatch), using MailChimp.

• Manages and maintains content on the DOAS intranet site, Agency Resource Channel, and Team Georgia, utilizing Microsoft SharePoint and the external DOAS site on the Drupal platform. 

• Maintains DOAS social media channels and additional communications pieces (marketing materials, fact sheets, FAQs, talking points, etc.).

• Assists with the graphic concept development, design, and production of marketing materials and logos for various programs.

• Builds and maintains relationships with internal and external partners; provides helpful, courteous, and knowledgeable service.

• Reply to inquiries from employees and vendors; research issues and respond, consulting with manager on resolutions.

Required Knowledge, Skills and Abilities:

• Knowledgeable of content and message development.

• Strong writing, editing and proofreading skills.

• Strong project management skills.

• Basic analytic and problem-solving skills; Strong organizational skills and attention to detail.

• Knowledge of current communications, marketing, advertising, and public relations theories, practices, methods, and trends.

• Ability to use software applications (SharePoint, MailChimp, Drupal, Adobe Creative Suite, Outlook, Word, Excel, and PowerPoint.

• Ability to identify goals and measure to improve outreach

• Ability to prepare materials for various mediums.

• Ability to work effectively in a fast-paced, team-based work environment

• Knowledge of emerging web and social media technologies and trends.

• Ability to communicate effectively with targeted audience.

• Ability to review documents for content, logic and grammar.

• Ability to develop graphics, visuals, and print and electronic marketing materials.

• Knowledge of basic graphic design techniques.

MINIMUM ENTRY QUALIFICATIONS: 

Bachelor's degree in communications or a related field from an accredited college or university AND Two years of communications or related experience

OR

Five years of communications or related experience

OR

One year of experience required at the lower level Communications Spec 2 (GSP041) or position equivalent.

Required Documentations and screenings: Background