Customer Service Representative

Norcross, GA 30093

Posted: 03/21/2024 Industry: Customer Service Job Number: 2094950

Job Description

Description:

Manage large amounts of inbound and outbound calls.

Identify customers’ needs, clarify information, refer programs/resources.

Stay current with emails, messaging systems, and phones

 

Skills Required:

Interpersonal and Customer Service skills.

Excellent written and oral communication skills.

Able to adapt to changing policy and procedures.

Be detail oriented, organized and task focused to ensure all policies and procedures are followed.

Have good data entry skills.

Patience and good listening skills.

Meet Your Recruiter

Monica Oconnell

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About Norcross, GA

Ready to take the next step in your career? Explore job opportunities in the vibrant city of Norcross, Georgia, where growth and potential await at every corner. Nestled in Gwinnett County, this flourishing city is just a stone's throw away from Atlanta and boasts a diverse culture, delectable Southern cuisine, and charming historic landmarks like the Norcross Historic District. With easy access to renowned art galleries, theaters, and parks like Jones Bridge Park, there's no shortage of adventure and inspiration here. Join us in Norcross, GA, and unlock endless opportunities for professional development and personal growth!