Customer Service

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Customer Service Representative

Norcross, GA 30093

Posted: 04/23/2024 Industry: Customer Service Job Number: 2094950

Job Description

Description:

Manage large amounts of inbound and outbound calls.

Identify customers’ needs, clarify information, refer programs/resources.

Stay current with emails, messaging systems, and phones

 

Skills Required:

Interpersonal and Customer Service skills.

Excellent written and oral communication skills.

Able to adapt to changing policy and procedures.

Be detail oriented, organized and task focused to ensure all policies and procedures are followed.

Have good data entry skills.

Patience and good listening skills.

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