Processes, organizes, files, stores, and retrieves various types of documents and records. Conducts inventories, transfers paper records to automated system, duplicates and/or scans documents, labels and maintains files, and assists as needed with data organization projects.
Job Responsibilities & Performance Standards
• Develops familiarity with agency structure and function and an awareness of divisional roles and responsibilities
• Follows document processing protocols and procedures, and completes tasks and category assignments as required
• Takes action to address supply, equipment, and/or facility maintenance needs by stocking copiers, distributing supplies, and maintaining shared Document Center resources
• Operates and maintains equipment which includes scanners, copiers, fax machines, envelope opener, mini-mailer, and postage meter machine • Identifies, classifies, sorts, and prepares documents
• Scans and indexes documents to files by entering identifying information and assigning member/agency ID, plan, and document types
• Properly routes documents in workflow by researching and assigning business unit and work type
• Performs quality assurance checks on imaged documents
• Assists with other duties as requested
• Processes all outgoing mail, including reconciling count of batch letters, applying correct postage to metered mail, and recording and verifying count of mail going out to pre-sort vendor
Entry Qualifications Associate's degree from an accredited college or university OR Two years of related experience.
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