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Front Desk

Fairburn, GA 30213

Posted: 03/25/2026 Industry: Hospitality Job Number: 6240 Pay Rate: 15.00

Job Description

Job Summary
We are seeking a dedicated and professional Front Desk Agent to join our hospitality team. In this role, you will serve as the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. Your responsibilities will include managing guest check-ins and check-outs, handling reservations, and addressing guest inquiries with efficiency and courtesy. The ideal candidate will possess strong communication skills, a passion for hospitality management, and the ability to thrive in a fast-paced environment. Multilingual abilities and hotel management experience are highly valued to enhance guest relations and operational flow.
Duties
Shift: 3:00PM - 11:00PM
  • Greet guests warmly upon arrival, ensuring a positive first impression and smooth check-in process
  • Manage reservations accurately using multi-line phone systems and hotel management software
  • Provide information about hotel amenities, local attractions, and services to enhance guest experiences
  • Handle guest requests, complaints, and inquiries professionally, demonstrating excellent customer service skills
  • Maintain accurate records of guest information, billing details, and room assignments
  • Coordinate with housekeeping and maintenance teams to ensure guest rooms meet quality standards
  • Perform night audit procedures when scheduled, reconciling accounts and preparing reports for management
  • Uphold phone etiquette standards while managing multiple communication channels efficiently
  • Assist with administrative tasks such as filing, data entry, and updating guest profiles
  • Support overall hotel operations by fostering positive guest relations and promoting hospitality excellence
Experience
  • Previous experience in hotel front desk operations or hospitality management preferred
  • Proven ability to deliver outstanding customer service in a fast-paced environment
  • Bilingual or multilingual skills highly desirable to accommodate diverse guests
  • Familiarity with hotel management software systems and multi-line phone systems
  • Knowledge of night audit procedures and basic accounting practices within hospitality settings
  • Strong interpersonal skills with an emphasis on guest relations and conflict resolution
  • Experience working in resort or hotel environments is advantageous
If you are passionate about delivering exceptional guest experiences and possess the skills necessary for effective front desk management, we encourage you to apply. Join our team to contribute to creating memorable stays for our guests through professionalism, hospitality expertise, and a welcoming attitude.
 

Meet Your Recruiter

Cynthia Dunaway
Recruiting Coordinator

Cynthia Dunaway,  is a highly skilled recruiting and staffing professional with a strong background in management, HR and full-desk recruiting. With expertise in high-volume recruitment, recruiter coordination, and staffing across various industries,  Cynthia specializes in sourcing top talent for both short-term and permanent placements. Dedicated to building strong client relationships and streamlining the hiring process. Passionate about connecting the right candidate to the right opportunity, Cynthia is dedicated to delivering effective staffing solutions and optimizing workforce success.

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About Fairburn, GA

Ready to take the next step in your career? Explore job opportunities in the vibrant area around Fairburn, Georgia! Nestled in the heart of the Peach State, Fairburn offers a blend of Southern charm and modern opportunities. This region boasts a thriving job market, with companies in various industries seeking talented individuals like you. From the historic downtown area with its cozy cafes and art galleries to the nearby Serenbe community known for its sustainable living practices, Fairburn has a unique culture that welcomes newcomers with open arms. Residents can enjoy nearby attractions like the Chattahoochee Bend State Park for outdoor adventures, the Wolf Creek Amphitheater for live performances, and the National Archives at Atlanta for a taste of history. Join us in exploring the endless possibilities for professional growth and personal fulfillment in Fairburn, GA.